Packages that are listed as "No Transportation" mean that you are providing your own ground and/or air transportation to the hotel and event.

Yes, you can make up to 2 changes to your group (for free). After the 2nd change it's a cost of $25 per change.

Yes. We are looking for Interns. We accept Interns for college credit for the Fall, Spring and Summer semesters. Interns must be studying in the field of Marketing or Business.

For group events, we accept online payments or mail in payments. We accept Visa, Mastercard and Discover. For mail-in payments, we accept personal checks, money orders and certified checks. Please note personal checks will not be accepted 60 days before event to commence. For individual reservations (private reservations), we accept credit card authorization forms and credit card over the phone with a 3.5% fee.

No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is STRONGLY encouraged to purchase travel insurance. 

All prices listed are per person. Under the package price description, all amenities included in your package are per person and includes one (1) standard room for the group. Prices are based on: double occupancy (2 in a room), triple occupancy (3 in a room), quad occupancy (4 in a room). If only one person wants to stay in the room, you would have to purchase the double occupancy package or pay the single occupancy rate if published for an event. Hotel confirmations will be emailed to you at least two week before the event.

The group leader will register & pay "his or her" first deposit (To form the Group). Then, all other roommates will receive a booking invitation and will make their deposit separately through their separate LOGIN account. It is extremely important for the group leader to fill out the registration form and list everyone’s email address and phone number accurately. We will also need this information to email you your login info. Every guest registered must have a separate email address. When the group leader fills out the registration form and list everyone’s email address, an email will be sent to all members with instructions on how to create an account, so that every roommate can have their own account and make payments. The Registration Form only needs to be filled out one time by the Group Leader. After initial deposit, each roommate can pay separately via the payment options provided. If a cancellation occurs where one or more travelers alters the room occupancy requirements, the remaining travelers will be required to pay a revised occupancy rate. We regret that we cannot make exceptions to this policy for personal emergencies or for any reason, including weather, acts of God, terrorism, civil unrest or government action (deployment).

Yes, you can make reservations for any event at any time as long as the reservations are still open. You will need to make the first deposit and then every month make monthly payments.

Once you make your reservation, you will receive an account summary. Your account summary will list your monthly payment plan. This is set up by default to charge your credit card every month, or you can choose to turn off the automatic monthly billing option.

Yes, you can make reservations and payments on any of our events at anytime as long as the reservations are still open. You will need to make the first deposit and then every month make monthly payments by the 15th of every month. Payments must be made monthly to keep your reservation secured. All payments made after the final due date are considered late and are subject to a late fee, which will be automatically applied to your final invoice. Payments not being made monthly are subject to cancellation, so please keep in touch with us regarding your payments.